Meet Suzie. She works in construction, travels to places like Japan, Italy, and Dubai, and has a standing pre-trip ritual that has nothing to do with packing cubes. For the past several years, before any big adventure, she books an appointment at Elase. She has brought her mom. She has brought her goddaughter. She has dissolved her lip filler and started fresh, done rounds of BBL and Moxi, and built the kind of relationship with her provider that most people only hope to find. This is her story.
Watch Suzie’s full video on YouTube
Finding Her Provider
Suzie used to make the drive to Tampa from Sarasota every time she needed a treatment. It was inconvenient, but she did it because she had not yet found somewhere closer that felt right. That changed when a friend pointed her toward Rachel, a provider at Elase.
She switched, and she never looked back.
What kept her coming back had nothing to do with a menu of services or a loyalty points system. It was simpler than that. Rachel remembered her. Remembered where they had left off. Asked about her life, not just her face. The whole Elase team created an environment that felt less like a transaction and more like a visit with people who genuinely cared.
“I’ve gone through a lot of med spas. They’re so busy. You’re in and out. It’s just a service. But she takes the time to get to know you.” — Suzie on her provider
For Suzie, that distinction mattered enormously. It is what separates a provider you return to from one you forget.
Starting Fresh: The Dissolve Decision
When Suzie first walked in to see Rachel, she did not come in for a top-up. She came in to start over.
Years of filler at other providers had led to migration. Her brother noticed before she did. “You’re looking kinda ducky,” he told her. That was the moment she knew something needed to change. She booked with Rachel, and Rachel’s recommendation was clear: dissolve and rebuild the right way.
Suzie describes the process of dissolving her lip filler as traumatizing. Not because of anything Rachel did, but because of what it meant to sit with her natural lips again while the process completed. For someone who had felt insecure about the size of her lips since long before she ever had filler, going backward felt like an enormous ask.
But Rachel made it feel safe. The approach was methodical. Dissolve. Come back. Check. See if another round of dissolving was needed or if they were ready to rebuild. When the time came, they started conservatively, half a syringe to one syringe, then came back to assess the results once the swelling had settled.
“She always starts you moderately to see how you look when the swelling goes down. You may want more, but Rachel’s like ‘Wait. Let’s see what it looks like first.’” — Suzie
The patience built into that process is exactly what filler blindness prevention looks like in practice. And for Suzie, the result was the best decision she ever made.
Vacation Ready: Japan, Italy, Dubai
Ask Suzie about her travel history and her Elase visits blur together in the best way. She does not board a plane without making sure she has seen Rachel first. Over the years that has included trips to Japan, Italy, and Dubai, and each one had a pre-departure appointment attached to it.
Before Japan, she came in for her lips and spent the early days of the trip anxious about swelling. Rachel invited her back in to take a look. By the time Suzie landed, everything had settled perfectly. Before Italy, she went in right before departure. Her lips, she says, were their most luscious on that trip. Before Dubai, she brought her mom. They both got their lips freshened. They both arrived feeling like the best version of themselves.
Getting a treatment before a big trip is not vanity. It is preparation. It is showing up for yourself the same way you would pack carefully or book a great hotel. Suzie has understood that for years, and it turns out she is not alone.
Elase has formalized exactly this kind of pre-trip ritual into a set of member-exclusive bundles designed for clients who want to arrive at their destination looking and feeling their best.
The Full Picture: Skin, Not Just Lips
Suzie’s relationship with Elase has never been just about her lips. Over the years she has built out a fuller approach to her skin, one that lives alongside her injections and travels with her the same way her confidence does.
Her entry point into laser treatments was freckles and sunspots. She has them everywhere, she says, arms, back, chest, face, and living in Florida means the sun is a year-round consideration. She started with BBL and noticed a complete difference after the first round. By the second and third rounds, the results were subtler but her friends were noticing. Even skin tone. A brightness that did not require a filter.
She now plans to do a BBL and Moxi combo once a year to keep her sunspots and freckles at bay. For anyone living in a sunny climate, annual laser maintenance is less of a luxury and more of a long-term skin investment.
On top of that, her pre-trip preparation often includes microneedling and a HydraFacial. The combination of skin treatments and injectables together is, in her words, what gives her confidence at all.
For Elase members who are ready for that kind of full skin overhaul, The Suitcase bundle was made for exactly this approach. It maps almost one-to-one to what Suzie has been doing for years: wrinkle relaxers, a BBL and Moxi combo, and two rounds of microneedling. She built her own version of it long before it had a name.
Bringing the People She Loves
One of the quieter details in Suzie’s story is how quickly her trust in Rachel became something she wanted to share.
She brought her mom in before Dubai. They got their lips done together. Suzie has also had her mom’s filler corrected at Elase, specifically because Rachel takes a natural, considered approach. She does not overdo. She does not listen to what Suzie calls filler blindness. She looks at the client in front of her and makes a call based on what is actually going to look good.
“She’s like, ‘I’m not gonna overdo you. I’m not gonna listen to your filler blindness.’ And it always turns out great every time.” — Suzie
That kind of trust is not built in a single appointment. It is earned across years and treatments and honest conversations. When you find it, you bring your people.
Pro Tip: Give $50, Get $50. Introduce Elase to your friends and earn rewards towards your next treatment. Learn more about our referral program.
Beauty Bank: The Practical Side of Commitment
Suzie did not sign up for Beauty Bank immediately. She was skeptical, the way most people are skeptical of any program that sounds like it is designed to get more money out of them.
But then she did the math. She was already coming in. She was already spending around $200 a month on treatments and products. She knew she was going to keep coming back because she liked the experience, trusted her provider, and was seeing real results. Given all of that, why would she not capture the savings?
“I’m gonna be spending that $200 a month anyway. So why would I not think about it and have it? It’s like, why wouldn’t I be doing it?” — Suzie
Every visit, her provider greets her with a note about her bank balance. She gets her discount on treatments and products she would have purchased regardless. The math is simple. The value is real.
And now there is an additional layer: Beauty Bank membership is the only way to access the Departure Ready Treatment Bundles. The discounts Suzie already captures on every visit are the same membership that unlocks pre-trip packages built around the kind of treatments she has been combining for years.
Your Story Starts Here
Every client who walks into Elase has their own version of Suzie’s story. A reason they came in the first time. A treatment that surprised them. A provider who made them feel seen. A trip they wanted to feel their best for.
Whether you have a big adventure on the calendar or you are simply ready to start showing up for yourself with a little more intention, this is where that begins. Book your free consultation today.
Ready to get vacation ready?
Beauty Bank members: Use code MemberBundlePerk to explore the Departure Ready Bundles at elase.com/treatments/vacation-bundles-26. Bundles must be purchased by June 30, 2026.
Not a member yet? Join Beauty Bank at elase.com/membership and unlock the savings, the perks, and the bundles that make every treatment feel like a win.
