Frequently Asked Questions
Body Contouring
Facials & Peels
Hair Restoration
Injectables
Laser Hair Removal
Other
Skin Resurfacing/Lasers
Wellness
If you are in North Carolina, South Carolina, Illinois, or Texas please visit elase.com/book to schedule your appointment at your previous location.
- Arlington and Fort Worth clients can continue their care at Elase Colleyville
- Garland clients can continue their care at Elase Plano
- Washington Heights clients can continue their care at Elase Bunker Hill
No action required! Elase has all the information we need from clients with active packages. Your account will be ready when you book your next appointment at elase.com/book when you enter your same email. You will still need to complete our guest intake form and information on your profile prior to your appointment that Elase will send you.
If you'd like to continue as a member, you'll need to sign up for Elase's Beauty Bank. Our membership works differently—your monthly fee ($99 or $199) goes into a "bank" that you can spend however you'd like, plus you'll receive 10-15% off every visit. It's a more flexible way to save consistently on the treatments you love. Learn more at elase.com/membership
We will honor all existing Ideal Image gift cards purchased at the below locations to be redeemed at Elase. Gift cards are not eligible for refunds.
IL - Schaumburg
NC - Charlotte, Huntersville, Durham, Raleigh, Greensboro, Winston-Salem
SC - Greenville
TX - Arlington (can be redeemed at Colleyville), Bunker Hill, Clear Lake, Colleyville, Dallas - West Village, Fort Worth (can be redeemed at Colleyville or West Village), Garland (can be redeemed at Plano), Plano, Sugar Land, The Woodlands, Washington Heights (can be redeemed at Bunker Hill or Sugar Land)
Yes! Elase is honoring prepaid packages based on when and where they were purchased and/or held by the following former Ideal Image locations:
- IL - Schaumburg
- NC - Charlotte, Huntersville, Durham, Raleigh, Greensboro, Winston-Salem
- SC - Greenville
- TX - Arlington (can be redeemed at Colleyville), Bunker Hill, Clear Lake, Colleyville, Dallas - West Village, Fort Worth (can be redeemed at Colleyville or West Village), Garland (can be redeemed at Plano), Plano, Sugar Land, The Woodlands, Washington Heights (can be redeemed at Bunker Hill or Sugar Land)
For locations in North Carolina, South Carolina, and Illinois:
Packages purchased on or after November 14, 2023 will be honored through your original expiration date, up to November 14, 2027. Unfortunately, packages purchased before November 14, 2023 will not be transferred to Elase.
For locations in Texas:
Packages purchased on or after January 1, 2024 will be honored through your original expiration date at your nearest Elase in Texas, up to January 1, 2028. Unfortunately, packages purchased before January 1, 2024 will not be transferred to Elase.
The term “Wolverine Stack” is sometimes used online to describe the combined use of Pentadeca Arginate and TB-500 in their potential role in supporting tissue health and post-activity recovery.
These therapies may not be appropriate for all individuals. Potential risks and side effects should be reviewed with a qualified medical provider before starting treatment. Always consult with your healthcare provider to determine whether these therapies are right for you. Individual results may vary.
Possible side effects may include nasal irritation, headache, or mild dizziness.
Research areas include brain health, focus, and resilience. Evidence remains limited and investigational.
It is typically used as an intranasal spray under provider guidance.
Synapsin is a compounded nasal spray that combines RG3 (a ginseng extract) and nicotinamide riboside.
Side effects may include flushing, nausea, headache, or temporary changes in blood pressure. Report any significant reactions to your provider.

